MANIFESTO
CARENEIGHBOUR
Every day, families place enormous trust in carers they have barely met inside homes they cannot always visit. They rely on background checks, star ratings, and hope. But background checks tell you who someone was. They don't tell you how someone shows up on a Tuesday afternoon with your father when no one is watching. Carers, in turn, give some of the most demanding, intimate, and emotionally complex work imaginable and have almost no way to prove how good they are, or protect themselves when something goes wrong. Care receivers, the people at the centre of all of this, have the least power and the most at stake. And providers and agencies are managing quality through spot checks and complaint logs alone. We believe this is broken. And we believe the fix is transparency. Not surveillance. Not tick-box compliance. Real, respectful, consent-based evidence of how care is actually delivered turned into something useful for everyone involved.
MANIFESTO
CARENEIGHBOUR
Every day, families place enormous trust in carers they have barely met inside homes they cannot always visit. They rely on background checks, star ratings, and hope. But background checks tell you who someone was. They don't tell you how someone shows up on a Tuesday afternoon with your father when no one is watching. Carers, in turn, give some of the most demanding, intimate, and emotionally complex work imaginable and have almost no way to prove how good they are, or protect themselves when something goes wrong. Care receivers, the people at the centre of all of this, have the least power and the most at stake. And providers and agencies are managing quality through spot checks and complaint logs alone. We believe this is broken. And we believe the fix is transparency. Not surveillance. Not tick-box compliance. Real, respectful, consent-based evidence of how care is actually delivered turned into something useful for everyone involved.
MANIFESTO
CARENEIGHBOUR
Every day, families place enormous trust in carers they have barely met inside homes they cannot always visit. They rely on background checks, star ratings, and hope. But background checks tell you who someone was. They don't tell you how someone shows up on a Tuesday afternoon with your father when no one is watching. Carers, in turn, give some of the most demanding, intimate, and emotionally complex work imaginable and have almost no way to prove how good they are, or protect themselves when something goes wrong. Care receivers, the people at the centre of all of this, have the least power and the most at stake. And providers and agencies are managing quality through spot checks and complaint logs alone. We believe this is broken. And we believe the fix is transparency. Not surveillance. Not tick-box compliance. Real, respectful, consent-based evidence of how care is actually delivered turned into something useful for everyone involved.
Know exactly what happened during every care visit
Know exactly what happened during every care visit
Know exactly what happened during every care visit
Get Instant Session report from Carers
Get Instant Session report from Carers
Ensure your loved ones are in good hands
Ensure your loved ones are in good hands
Get Live care session updates, interact with Carers in real time
Get Live care session updates, interact with Carers in real time
Report suspicious activity to relevant authority instantly
Report suspicious activity to relevant authority instantly
Every other tool built to fix this still depends on what a tired carer types after an exhausting shift. We think that's the wrong starting poinT
Every other tool built to fix this still depends on what a tired carer types after an exhausting shift. We think that's the wrong starting poinT
Would you trust a stranger to take care of elderlies at home?
Would you trust a stranger to take care of elderlies at home?
Unmonitored Care
Unmonitored Care
Trust Barrier in Care
Trust Barrier in Care
Poor care quality
Poor care quality
our
our
Vision
CareNeighbour is building the trust layer for care where real interactions between carers and families create transparent, evidence-based records that everyone can rely on. Our goal is to make every act of care visible, valued, and trustworthy, so that families feel safe, carers are recognised as professionals, and providers can prove quality with evidence, not promises.
CareNeighbour is building the trust layer for care where real interactions between carers and families create transparent, evidence-based records that everyone can rely on. Our goal is to make every act of care visible, valued, and trustworthy, so that families feel safe, carers are recognised as professionals, and providers can prove quality with evidence, not promises.
our
Vision
CareNeighbour is building the trust layer for care where real interactions between carers and families create transparent, evidence-based records that everyone can rely on. Our goal is to make every act of care visible, valued, and trustworthy, so that families feel safe, carers are recognised as professionals, and providers can prove quality with evidence, not promises.
Our Core Beliefs
01
Care is sacred, not transactional
02
Trust should be earned with evidence
03
Dignity and consent come first
01
Care is sacred, not transactional
Helping someone eat, bathe, or move safely is among the most intimate forms of work and deserves the same respect and professionalism as any clinical role. Trust in that care should be earned from real interactions over time, not just background checks, references, or a handful of online reviews.
In Q3 2024-25, ONLY
In Q3 2024-25
ONLY
In Q3 2024-25 ONLY
of home services providers audited were fully compliant with all requirements
of home services providers audited were fully compliant with all requirements
Backed By
Backed By
Blog
Blog
Our blog explores the forces shaping gloabal care landscape, conversations we're having with industry experts, and the critical issues that define the future of how we age.
Our blog explores the forces shaping gloabal care landscape, conversations we're having with industry experts, and the critical issues that define the future of how we age.
Common Questions
CareNeighbour is an AI documentation and trust platform for home care. It turns a consent-based care visit into three useful outputs: a plain-language visit summary for families, a professional session record for carers, and quality or compliance signals for providers.
A carer starts a live session using a wearable device, Apple Watch, or phone. With consent, the session is transcribed and analysed so CareNeighbour can generate documentation, family updates, provider quality signals, and concern flags from the same visit.
No. CareNeighbour is not a camera and does not provide a live video feed. It is designed as a consent-forward documentation and quality assurance tool that helps make home care visits clearer, safer, and better documented.
CareNeighbour is built for home care providers, care workers, support workers, and families who want clearer records of care visits without adding more manual admin for carers.
No. CareNeighbour is a documentation and quality assurance platform. It does not diagnose, treat, monitor, predict, or alleviate disease or injury.
CareNeighbour is an AI documentation and trust platform for home care. It turns a consent-based care visit into three useful outputs: a plain-language visit summary for families, a professional session record for carers, and quality or compliance signals for providers.
A carer starts a live session using a wearable device, Apple Watch, or phone. With consent, the session is transcribed and analysed so CareNeighbour can generate documentation, family updates, provider quality signals, and concern flags from the same visit.
No. CareNeighbour is not a camera and does not provide a live video feed. It is designed as a consent-forward documentation and quality assurance tool that helps make home care visits clearer, safer, and better documented.
CareNeighbour is built for home care providers, care workers, support workers, and families who want clearer records of care visits without adding more manual admin for carers.
No. CareNeighbour is a documentation and quality assurance platform. It does not diagnose, treat, monitor, predict, or alleviate disease or injury.
Help us Redfine Care
We're not building this alone. We're building this with you. Answer a few quick questions to help us understand your care situation. Your answers will help shape our product.
Press Here
Help us Redfine Care
We're not building this alone. We're building this with you. Answer a few quick questions to help us understand your care situation. Your answers will help shape our product.
Press Here
Help us Redfine Care
We're not building this alone. We're building this with you. Answer a few quick questions to help us understand your care situation. Your answers will help shape our product.